Privacy policy
Plain-language information for using seoptim.media and its services.
A clear purpose for every detail.
Who operates Seoptim
Seoptim
131 Continental Dr Suite 305 Newark, DE, 19713 US
What we receive
When you use a contact, project-start or refund form, Seoptim receives the information you enter: your name, email address, website URL, selected service, project brief and message. We use it to answer your request, assess the stated scope and administer a purchase or request. We do not crawl a submitted website or make a network request to it from the form.
Orders and payments
WooCommerce stores the billing, contact and order information needed to administer a one-time purchase. The payment provider you choose at checkout processes payment information under its own terms. Never include card numbers, passwords, API keys or private access credentials in a project brief.
Access and delivery
If a purchased editorial service needs read-only information, we will ask you to use the relevant platform permissions. You can revoke access after delivery. Deliverables are sent to the contact details on the order.
Processors
Our hosting, email, WordPress and WooCommerce providers may process information necessary to operate the service. Optional analytics, advertising pixels and third-party media are not included in Seoptim Core.
Retention
Private contact requests are automatically considered for deletion after 90 days. Private refund requests are automatically considered for deletion after 180 days. WooCommerce orders and payment records follow your store configuration and any accounting, dispute or legal retention duty.
Your choices
Contact [email protected] to request access, correction or deletion. We may verify a request before disclosing personal information. Mandatory rights that apply in your location remain available.
Lawful bases and purposes
We process a project enquiry or order to take steps before a contract and to perform the contract. We use legitimate interests for site security, fraud prevention, support, service quality and keeping request records organised. We process records where a legal or accounting duty requires it. The privacy acknowledgement is not marketing consent; Seoptim sends no newsletter from these forms and does not treat a purchase as permission for marketing.
Recipients and international processing
Information may be available to the hosting company, WordPress and WooCommerce operators, the email delivery provider and the payment provider selected at checkout, only as needed for the stated purpose. If a provider processes information across borders, Seoptim uses the safeguards required by applicable data-protection law, such as an adequacy decision or appropriate contractual safeguards where required.
Data rights
Where applicable, you may request access, rectification, erasure, restriction of processing, objection and portability, subject to lawful limits and verification. Contact [email protected] first. You may also complain to the data-protection supervisory authority in your place of residence or work where applicable.